Cancellation and Refund Policy
Cancellation Procedures:
Students have a right to cancel their Enrollment Agreement. Students wishing to cancel the Enrollment Agreement must do so by providing written notice of cancellation to the University by mail or e-mail.
Non-Acceptance Cancellation:
If for any reason an applicant is not accepted by the University, the applicant is entitled to a refund of all monies paid (if any).
Five-Day Cancellation:
An applicant who provides written notice of cancellation within five (5) business days of signing an Enrollment Agreement is entitled to a refund of all monies paid (if any). The University shall provide the One Hundred Percent (100.00%) refund no later than 30 days after receiving the notice of cancellation. The student’s scholarship, if already awarded to the student, will be cancelled upon the University’s receipt of the student’s written notice of cancellation.
Other Cancellations:
An applicant requesting cancellation more than five (5) business days after signing an Enrollment Agreement but prior to beginning classes at the University will not receive a refund of their Application Fee or Registration Fee identified in the Tuition Disclosure above. However, so long as the student returns any books and/or supplies provided to them by the University, the University will cancel the student’s scholarship, and it will not be converted to a repayable loan. Failure to return any books or supplies may result in a portion of that estimated cost not being refundable as well.
Refund after the commencement of classes
Procedure for withdrawal/withdrawal date:
A student choosing to withdraw from the University after the commencement of classes is to provide written notice to the Director of Student Services of the University at:
StudentSupportCenter@jala.university
The notice is to indicate the expected last date of attendance and be signed and dated by the student.
For a student who is on an authorized Leave of Absence, the withdrawal date is the date the student was scheduled to return from the Leave of Absence and failed to do so.
A student will be determined to be withdrawn from the University if the student has not attended any class for 30 days.
All refunds will be issued within 30 days of the withdrawal date.
Repayment of Scholarship
a. The schedule for repayment of the student’s scholarship if the student withdraws from the University after the commencement of classes is outlined in the student’s Scholarship Agreement.
b. If the University must pursue collection of an unpaid loan, it is committed to using collection procedures that are sound and ethical.
c. The student will be required to return all books and supplies provided by the University within 30 days of the withdrawal date.
